‘Online Monitoring’: Unilever Aims to Harness Vaseline’s Social Media Breakthrough.
First identified more than 150 years ago in the oil fields of Pennsylvania, the simple jar of Vaseline could hardly be considered an clear candidate for social media algorithms.
Nonetheless, its ascent as a popular subject on TikTok has positioned it at the vanguard of an advertising revolution, in which large companies are spending big on content creators and devoting less capital to advertising goods in conventional outlets.
The Path from Petroleum to Platforms
Originally produced in the 1870s by a chemist, Robert Cheeseborough, who noticed oil rig workers using on their skin with a derivative of drilling. Today, a spree of content from users have chronicled its broad application in “life hacks”.
Hailed as a solution for polishing footwear or prolonging the scent of perfume, as well as a fix for creaky hinges. It has even been deployed to combat the nuisance of chip seasoning clinging to fingers.
Harnessing the Hype
Detecting the product’s new life online, marketers at Unilever boosted the tips by tasking their in-house experts with verification and letting the content creators in on the results.
Assertions that it diminished the burn from hot food on the lips were given the thumbs up. So too were ideas it could lengthen scent duration and restore leather handbags. Suggestions it could whiten teeth or make eyelashes longer were debunked.
The ‘Social Listening’ Strategy
Billboards and TV ads would once have formed the bulk of its promotional efforts. But the Vaseline phenomenon has helped convince executives to turbocharge spending on content creators.
This monitoring of online platforms to inform business strategy has been labeled “social listening”. Unilever's CEO, recently appointed, has indicated the goal is to spend half of its colossal advertising budget on social media content.
Evolving With Audience Behavior
Selina Sykes, who is heading the digital initiative, said the company was simply adapting to new ways of reaching consumers. She said participating on platforms “without dampening the fun” was essential.
“What is the key to genuine brand integration? That’s always what we’ve been trying to do as brands, dating to when neighbors chatted over fences and talking about what they used.
“The trend is shifting from a mass communication approach, where we would just broadcast out … Now it’s many conversations, many communities. Changes in digital feeds means that these groups seem specialized, however, they are large.
“Having your brand advocated by other people, mentioned by individuals, that is how you can build trust and relevance. Influencers are vital for this. We’re really scaling this advocacy model.”
A Revolutionary Change in Media
This plan mirrors profound shifts happening in audience habits, with younger consumers allocating more attention to social media platforms than television, magazines or radio.
The shift is reflected in drops in broadcast and newspaper ads. Across Britain, advertising income for primary networks have declined by over six hundred million pounds in actual value since the end of the last decade.
Influencer Marketing Expansion
Additionally, it points to a media convergence as brands effectively act as media producers, linking up with hundreds of content creators to enhance their items.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers away from some legacy media and their time is increasingly on digital video and image apps than they are consuming linear broadcasts or printed matter.
“Many companies report to us consumers have more faith in suggestions from the creators they engage with over traditional advertisements. That’s a consistent trend.”
He noted companies can reduce costs by targeting content creators over expensive broadcast campaigns, which also enables easier content adjustment to see what works.
This strategy is expanding. Advertising spending on digital creator partnerships is rising at quadruple the rate than total media spending. Stateside, it has increased by over 100% since 2021 and is projected to reach tens of billions in 2025.
The Enduring Power of Broadcast
Regardless of the massive shift, experts said they believed broadcast ads retained significant importance to play, as networks still held the capability to shape the national conversation.
Sykes said: “Among the most effective advertising investments is still events like the Super Bowl. It’s not about those broadcasters saying: ‘Oh, we’re not relevant any more.’ It concerns who commands eyeballs … I believe there is absolutely a role for them.”